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http://travel.usatoday.com/flights/post/2012/04/delta-air-lines-tweets-the-most/673913/1

According to a recent study cited in tnooz, Delta Air Lines is. SimpliFlying, which helps airlines and airports engage travelers profitably, and Unmetric, a company that analyzes social media, studied seven airlines and found that Delta had the fastest average response time of 11 minutes on its @deltaassist Twitter handle.

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